Many Special Needs Plan (SNP) members face unique circumstances that can prevent them from seeking or receiving the care they need. Many of those barriers are caused by Maslow’s Hierarch of Needs or Social Determinants of Health (SDoH). Regardless of the barrier, NCQA, CMS, and State Health agencies don’t make significant adjustments for SNP performance, so SNP plans have to find ways to engage these populations to drive results. In this webinar, we’ll review one DSNP plan’s efforts to address SDoH barriers and deliver continuously improving results. Key takeaways will include:
• Understand the unique challenges SNP plans face compared to other Medicare Advantage plans
• Align strategies across departments to maximize intervention efficacy
• Personalization strategies to boost engagement rates and improve outcomes
• Innovations to overcome barriers such as Social Determinants of Health, health literacy, and access to care
• Methods for evolving strategy, processes, and programs for continuous improvement
Dan Weaver, Vice President, Stars Quality, Gateway Health
Daniel Weaver is an established leader with extensive experience developing and implementing intervention strategies to improve Medicare Stars performance. With demonstrated success with innovative intervention programs, Daniel's team has consistently delivered market-leading performance and forward-thinking engagement with providers and members.
